Olsen's Sausage Shoppe

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SHIPPING SCHEDULE

Delivery Time = Warehouse Handling Time + Shipping Time.
  • Chilled Fed Ex Ground: Perishable items will be shipped Monday thru Friday. Depending on your zip code expect 1-4 days for delivery time plus the warehouse handling time.
  • Chilled Fed Ex 2 Day Air: Perishable items will be shipped Monday thru Wednesday.
  • Chilled Fed Ex Standard Overnight (next day by 3 pm): Perishable items will be shipped Monday thru Thursday. You may request shipping Friday, but an extra Saturday delivery charge of $12.50 will be added to the regular shipping charges.
We want to ensure that your perishable items will not be in transit over the weekend during the warmer months. Perishable items are shipped Monday thru Thursday to avoid having perishables in Fed Ex facilities over the weekend without refrigeration. Your package will be held until the following Monday if it cannot be delivered by Friday dependent upon your shipping choice.


SHIPPING RATES:

When ordering perishable items, the shipping options and rates offered ensure the freshness and quality you have come to value in Olsen's Sausage Shoppe. We offer Fed Ex Ground, Fed Ex 2 Day Air, and Fed Ex Standard Overnight.

Shipping and handling charges are based on the actual rate charge by the shipping company plus a handling surcharge to cover the cost of packaging materials and other costs related to shipping and handling. Shipping rates are calculated automatically and displayed prior to order confirmation.

Please make sure the delivery address provided is 100% accurate to guarantee prompt delivery.

We are unable to ship outside the continental United States due to customs, VAT taxes and brokerage costs. We do not ship to APO, FPO or PO Boxes.


SHIPPING PERISHABLE PRODUCTS:

We take special care to ensure that the perishables in your order arrive in excellent condition. During warm weather, particularly April - September, Olsen's Sausage Shoppe uses an airtight, Insulated Packaging System of a molded polystyrene cooler chest and refrigerant packs within a corrugated box.

Please be aware of the ambient temperatures when choosing your Shipping Method. Our perishable items should be in transit no more than 2-3 days during the months of April - September. Shipping rates for Ground, 2 Day Air, and Standard Overnight will be displayed prior to your order confirmation. If you have chosen a shipping method that will not sustain the product, you will be contacted via email.


RETURN PROCEDURES:

If you are dissatisfied with your order please contact us immediately at 215manageronduty@shopthepig.com or 1-920-434-0921 within five days of receipt of your order.

All exchanged or returned merchandise must be in original condition, including all packaging materials. Refunds on perishable products will be given on case by case basis by our customer service team.

Pack the products in the original shipping box and return via ground service. Write the Return Authorization number issued by customer service clearly on the outside of the shipping carton. Any merchandise returned to Olsen's Sausage Shoppe without the Return Authorization Number will be refused.


OLSEN'S SAUSAGE SHOPPE TAX INFORMATION:

Orders for Olsen's Sausage Shoppe products shipped to addresses in the state of Wisconsin will be assessed all relevant state and local sales taxes.
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